The Advanced Workers' Compensation Training Courses assume a basic understanding of claim administration either through job experience, or completion of our basic courses.

This is an annual update course. Each week a video news podcast will be posted that will discuss new legal, medical, regulatory and other significant events that effect the workers' compensation claims process.

Each podcast is available on our website, or in the Apple iTunes store.

However in order to receive professional credit you need to view the podcast within this online school environment where a record of attendance by way of our software logs can be maintained. Each podcast is between 15 to 30 minutes in length, and varies from week to week. At the end of the year, credit will be given for the total of time of the videos that are viewed during the year.

This is an annual update course. Each week a video news podcast will be posted that will discuss new legal, medical, regulatory and other significant events that effect the workers' compensation claims process.

Each podcast is available on our website, or in the Apple iTunes store.

However in order to receive professional credit you need to view the podcast within this online school environment where a record of attendance by way of our software logs can be maintained. Each podcast is between 15 to 30 minutes in length, and varies from week to week. At the end of the year, credit will be given for the total of time of the videos that are viewed during the year.


This course, "Know Your Labor Code", is designed to help workers'  compensation adjusters learn tips and tricks to customize their labor code for their own use, to allow accessing crucial information effectively, as well as give an overview of key sections of the California Labor Code. Veteran workers' compensation adjuster Dennis Knotts shares his successful strategies with his trademark flair. This 5.25 hour course covers the following topics:

    1. Making Your Labor Code User Friendly (27 Minutes)
    2. Exclusive Remedy (19 Minutes)
    3. Exceptions to Exclusive Remedy (15 Minutes)
    4. Statutory Defenses (29 Minutes)
    5. Psychiatric Injuries (27 Minutes)
    6. Employee Defined (23 Minutes)
    7. Statute of Limitations and Presumption of Compensability (23 Minutes)
    8. Medical Benefits and Payments (29 Minutes)
    9. Medical Control (24 Minutes)
  10. Temporary Disability (40 Minutes)
  11. Job Displacement and Permanent Disability (28 Minutes)
  12. Death Benefits (14 Minutes)
  13. Liens and Fraud (13 Minutes)
"Preparing for a Claim Audit" is a course designed to help claims adjusters survive the auditing process, by approaching it with the proper mentality, and nuances such as properly calculating a worker's average weekly wage. Dennis Knotts, veteran workers compensation claims adjuster, shares his process to get ready for audits with his usual comprehensive approach. This 2 hour course covers the following topics:

  1. The Audit Mentality (43 Minutes)
  2. The Average Weekly Wage (24 Minutes)
  3. Benefits (32 Minutes)
  4. The Waiting Period and Wage Loss (21 Minutes)
Where there is insurance, there is fraud. This course "Management of Fraudulent Claims", reviews what fraud is, how to spot it, current fraud trends in the industry, and the procedures to report it. Dennis Knotts, a claims adjuster veteran, shares his extensive knowledge and experience in spotting and reporting fraud. This 1.5 hour course covers the following topics:

  1. What is Fraud and the SIU (29 Minutes)
  2. The Red Flag Approach (22 Minutes)
  3. Reporting the Fraud (27 Minutes)
  4. Fraud Trends (16 Minutes)
The Survival Skills for Claims Adjusters course is designed to help new, and seasoned claims adjusters survive and thrive as they engage in the profession of administering claims of industrial injuries. At times this occupation can be demanding and fatiguing, and even frustrating. Dennis Knotts, a seasoned claims professional and talented instructor shares his secrets of years of experience in the Workers' Compensation community. This 5 hour course covers the following topics:
  1. Survival Skills (42 Minutes)
  2. How Did We Get Where We Are? (23 Minutes)
  3. Multi~Tasking in a Fast-Paced Environment (19 Minutes)
  4. Professionalism (35 Minutes)
  5. Goal Setting (9 Minutes)
  6. Documentation (19 Minutes)
  7. Diary (19 Minutes)
  8. Important Labor Codes (43 Minutes)
  9. Time Management (48 Minutes)
  10. Mental Health (30 Minutes)
Claims administrators can obtain 5 hours of educational credit for taking this course.
The Self Insured Examination can be taken at anytime year-round. If you intend to take this examination, you may wish to take a review course to help you prepare. This is a 10 hour course that covers the following topics.

  1. Introduction to the SIA Examination and Test Taking Strategies
  2. Mandatory Training Requirement for Claims Professionals
  3. The Administration of Self Insured Programs
  4. The Claim Process Workflow and Time Limits
  5. Claim File Reserving Requirements
  6. Subrogation
  7. Audits and Compliance
  8. Industrial Medicine Fundamentals
  9. Death Benefits
  10. Jurisdiction and Injury AOE-COE
  11. Course of Employment
  12. Earnings
  13. Temporary Disability Benefits
  14. Rating Permanent Disability
  15. Utilization Review
  16. Medical Provider Networks
  17. SSSOP - Spinal Surgery Second Opinion Process
  18. QME Process
This is a fast paced, advanced level course. It assumes that you have a basic understanding of the fundamentals of workers' compensation, and professional experience handling claims. The course will discuss advanced issues in each one of the above topics.

Insurance fraud increasingly is becoming riddled with large transnational rings. Complex rings come from many nations, and often a ring may have members from several countries. They effectively hide their operations behind networks of shell companies, front companies and off-shore financial centers.

Insurance schemes are part of a modern global crime nexus that steals an estimated $1 trillion per year.1 Criminal groups based in nations throughout the globe are exploiting the interlinked nature of modern trading, transportation, banking and monetary systems that fluidly move people and commerce throughout the global economy and across international borders. This is a basic introduction that was given on January 27, 2015 by the Employer's Fraud Task Force at its luncheon meeting.  These were the presenters:

  • Al MacKenzie - Retired Deputy District Attorney
  • Timothy Fives - Special Agent California DOJ
  • Amy Suehiro - Deputy District Attorney Los Angeles County
  • Robert Hammond - Retired Investigator Franchise Tax Board

Workers' Compensation practitioners need to keep up to date with regulatory and judicial developments that changes the law that applies to Worker's Compensation claims.

This three hour course is designed to provide updated information about relevant Board level, Court of Appeal and Supreme Court decision that effect Workers' Compensation Law for approximately the two years prior to 2011. It should be takes only by those who have not kept up with case law literature.

Our 2014 Case Law Update course is more appropriate for those who are reasonably current.

The cases are organized by topic of law. The topics covered are as follows
  • Introduction
  • Jurisdiction and Exclusive Remedy
  • Injury AOE-COE
  • Employment Issues
  • Insurance Coverage
  • TD, PD –Apportionment
  • Cost of Living Adjustment
  • Medical Care and MPN Issues
  • Death Benefits
  • Penalties & Extraordinary Remedies
  • AME/QME, UR and SSSOP Process
  • Medicare Set Aside Issues
  • CIGA Litigation
  • Practice and Procedure
  • Subrogation

Three hours of MCLE or Legal Specialization credit will be given to attorneys, and Continuing Education credit will be given to claims administrators.

Workers' Compensation practitioners need to keep up to date with regulatory and judicial developments that changes the law that applies to Worker's Compensation claims.

This three hour course is designed to provide updated information about relevant Board level, Court of Appeal and Supreme Court decision that effect Workers' Compensation Law for approximately the last two years. This course is current as of July 2014.

The cases are organized by topic of law. The topics covered are as follows
  • Introduction
  • Jurisdiction and Exclusive Remedy
  • Injury AOE-COE
  • Employment Issues
  • Insurance Coverage
  • TD, PD –Apportionment
  • Cost of Living Adjustment
  • Medical Care and MPN Issues
  • Death Benefits
  • Penalties & Extraordinary Remedies
  • AME/QME, UR and SSSOP Process
  • Medicare Set Aside Issues
  • CIGA Litigation
  • Practice and Procedure
  • Subrogation

2.5 hours of MCLE or Legal Specialization credit will be given to attorneys, and Continuing Education credit will be given to claims administrators.

This brief course covers the new QME Regulations that were adopted by the California Division of Workers' Compensation in 2009 that became effective February 17, 2009. The new regulations made a number of changes to the QME process. This two hour course will discuss the most significant provisions of the new law. Some of the changes are as follows.
  • New definition of the medical specialties that can be requested by the parties.
  • New training requirements to become a QME
  • New forms that requests additional data.
  • Provisions for requesting replacement panels
  • Provisions to obtain an additional panel in a different specialty
  • Mandatory information that must be provided by a QME in the narrative report.
  • Methods to distribute a psychiatric QME report that may be harmful to a claimant.
This course will give the students a basic understanding of these new provisions. Attorneys may receive two hours MCLE or Legal Specialization credit. Claims adjusters may receive two hours continuing education credit upon completion of this course.

The FSK Update Course is for enrollment by its staff and attorneys only.