The Survival Skills for Claims Adjusters course is designed to help new, and seasoned claims adjusters survive and thrive as they engage in the profession of administering claims of industrial injuries. At times this occupation can be demanding and fatiguing, and even frustrating. Dennis Knotts, a seasoned claims professional and talented instructor shares his secrets of years of experience in the Workers' Compensation community. This 5 hour course covers the following topics:
  1. Survival Skills (42 Minutes)
  2. How Did We Get Where We Are? (23 Minutes)
  3. Multi~Tasking in a Fast-Paced Environment (19 Minutes)
  4. Professionalism (35 Minutes)
  5. Goal Setting (9 Minutes)
  6. Documentation (19 Minutes)
  7. Diary (19 Minutes)
  8. Important Labor Codes (43 Minutes)
  9. Time Management (48 Minutes)
  10. Mental Health (30 Minutes)
Claims administrators can obtain 5 hours of educational credit for taking this course.