“The Psychology of Civility in the Legal Profession (and Life)” is a one‑hour course presented by Rene Thomas Folse, J.D., Ph.D., alongside co‑presenters Susan Baukus—licensed as a Professional Fiduciary by the California Department of Consumer Affairs’ Professional Fiduciaries Bureau and specializing in behavioral solutions for disabled children and adults—and Steve Blank, a Certified Structured Settlement Consultant and Certified Medicare Secondary Payer Professional.

TOPICS:
- De-Escalation Strategies
- The Rules For Communication
- Avoiding Manipulation
- Collaborative Problem Solving
   - Means Testing
   - Gotchas 
   - Uncooperative Counsel
- The Honeypot Fund

_____________________________________________________________________________________________________________________________________________________