“The Psychology of Civility in the Legal Profession (and Life)” is a one‑hour course presented by Rene Thomas Folse, J.D., Ph.D., alongside co‑presenters Susan Baukus—licensed as a Professional Fiduciary by the California Department of Consumer Affairs’ Professional Fiduciaries Bureau and specializing in behavioral solutions for disabled children and adults—and Steve Blank, a Certified Structured Settlement Consultant and Certified Medicare Secondary Payer Professional.
TOPICS:
- De-Escalation Strategies
- The Rules For Communication
- Avoiding Manipulation
- Collaborative Problem Solving
- Means Testing
- Gotchas
- Uncooperative Counsel
- The Honeypot Fund
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